Privacy Policy

Introduction & Acceptance

Effective Date: 21/07/2025

Welcome to Chaos Magick Forge. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://chaosmagickforge.com, and when you purchase goods or services from us.

By using this website, you signify your acceptance of this Privacy Policy. If you do not agree to the terms of this policy, please do not use our site or purchase our products.

We reserve the right to make changes to this Privacy Policy at any time. Any changes will be posted here, and you are encouraged to periodically review this page to stay informed of updates.

If you have any questions or concerns about this policy or our practices, please contact us via the contact form on our Contact page.

Who We Are

We are Chaos Magick Forge and our website address is: https://chaosmagickforge.com.

Data We Collect

Purchases & E-commerce

When you purchase from us (e.g., an ebook, consultation, or ritual), we collect information to process your order. This includes:

  • Your name
  • Billing address
  • Email address
  • Phone number
  • Details about the product you are purchasing

We use this information to process your payment, contact you regarding your purchase (especially for consultations and custom rituals), and for our legal and tax records.

Our e-commerce platform is powered by WooCommerce. We also use Stripe to process payments. When you make a purchase, your data is shared with these third parties.

  • Stripe: We do NOT store your full credit card details on our servers. Your payment information is provided directly to Stripe, our payment processor, which securely handles the transaction. You can view Stripe’s Privacy Policy here: https://stripe.com/privacy.
  • WooCommerce: Our store functionality is managed by WooCommerce. You can learn more about how WooCommerce handles data here: https://automattic.com/privacy/.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help with spam detection. An anonymized string created from your email address (a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website (for example, in a comment), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

This site uses cookies to enhance user experience and for analytics and marketing purposes.

  • Shopping Cart (WooCommerce): Our store uses cookies to keep track of cart data. These are essential for the shopping functionality to work correctly.

  • Comments: If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

  • Analytics & Marketing: We use third-party services that set cookies to help us analyze website traffic, improve user experience, and for remarketing purposes.

Contact Forms

When you contact us using the contact form on our Contact page, we collect your name, email address, and the message content you provide so that we can respond to your inquiry.

Analytics and 3rd-Party Tracking

We use the following third-party services to understand how our visitors use the site, to improve user experience (UX), and for remarketing. These services may collect data about you using their own cookies and tracking technologies.

  • Google Analytics: We use Google Analytics to collect information about your use of the site. This data is aggregated and anonymized and helps us improve our website. You can read Google’s privacy policy here: https://policies.google.com/privacy. You can opt-out of Google Analytics tracking by using their browser add-on: https://tools.google.com/dlpage/gaoptout.

  • Facebook Pixel (Meta Pixel): We use the Facebook Pixel to measure, optimize, and build audiences for our advertising campaigns on Facebook and Instagram. You can learn more about Meta’s privacy policy here: https://www.facebook.com/about/privacy/.

  • Microsoft Clarity: We use Microsoft Clarity to capture how users interact with our website through behavioral metrics, heatmaps, and session replays to improve our site. Data collected by Microsoft is subject to their privacy statement: https://privacy.microsoft.com/en-us/privacystatement.

Embedded Content

Articles on this site may include embedded content (e.g., videos, images, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, and monitor your interaction with that embedded content.

Who We Share Your Data With

We do not sell, trade, or rent your personally identifiable information to others.

Your data is shared with third-party service providers only for the purposes outlined in this policy:

  • Payment Processors: We share your order information with Stripe to process your payments.

  • E-commerce Platform: Our store provider, WooCommerce, handles your order data to fulfill your purchase.

  • Analytics and Marketing Partners: Data is shared with Google, Meta (Facebook), and Microsoft.

  • Automated Spam Detection: Visitor comments may be checked through an automated spam detection service.

How Long We Keep Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically.

If you make a purchase, we will retain your order information for a minimum of 7 years for legal, tax, and accounting purposes.

Your Data Rights

You have certain rights regarding the personal data we hold about you.

  • General Rights: If you have left comments or placed an order on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you.

  • Rights under UK GDPR: If you are a resident of the United Kingdom or European Economic Area, you have the right to access, correct, erase, object to, or restrict the processing of your personal data.

Please note that we cannot erase data we are obliged to keep for administrative, legal, tax, or security purposes (such as order records). To exercise your rights, please contact us via the contact form on our Contact page.

Where Your Data Is Sent

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your country of residence where data protection laws may differ. Our third-party service providers (Google, Meta, Microsoft, Stripe) operate globally, meaning your data may be processed on servers located in the United States or other countries.

Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal data from a child under this age, we will take steps to remove that information.

Contact Us

If you have any questions about this Privacy Policy, please contact us using the contact form available on our Contact page.